Icon of the Day – Iconic Anecdotes – Why Have I Been on Hold for So Long?

Oh, the Irony of it All.
I was recently on the phone with the Unemployment department. Maybe its a sign of the times, but I was on hold for 120 minutes.

Well, I can’t say they didn’t warn us. The automated voice did say: “the expected hold time is 120 minutes”.

It would employ a lot of people to be answering those callers!

Well, I finally did speak with someone.

I was exhausted.

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